Patients & visitors: Frequently asked questions

Q. How can my family reach me in the hospital?

A. Family members and friends may call CMH at 503-325-4321 and request to be transferred to you. They may also request your phone number and dial directly to your room.

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Q. When I checkin, what kind of personal belongings should I bring?

A. You may bring a small bag of personal belongings such as a toothbrush, hairbrush, robe and slippers. If possible, label your belongings. Labeling greatly increases the chance of finding your items if they are misplaced. Whenever possible, please leave valuables, credit cards, cash and jewelry at home. CMH does not assume responsibility for lost articles but will make every effort to help you find them. If you lose an item, notify your nurse immediately.

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Q. When can people visit CMH patients?

A. We have an open-door, 24-hour-a-day visiting schedule. Columbia Memorial Hospital would like to encourage visiting hours that promote rest and patient well-being. Please consider patient privacy, emotional and healthcare needs. While it’s good common sense, it bears repeating: Please do not visit patients if you are sick with a cold, flu or anything else that could be contagious. Please read the full details of our visitation policy here.

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Q. Does CMH offer any spiritual care or services?

A. Yes.  Our goal is to provide individualized care to the members of our community, whether they are patients, staff members, family or friends. Our chaplain is available to provide supportive spiritual care to patients of all faiths, including those with no religious preference. At the heart of that care is the foundation of each individual's own faith, traditions, culture, beliefs, and value systems. When you desire emotional and spiritual support and a listening ear, call the chaplain at 503-325-4321 extension 7502. Additionally, the hospital has a chapel, which is near the Medical-Surgical nurse station. .

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Q. Can clergy members visit CMH patients?

A. Clergy members of all faiths are welcome at the hospital. If you wish to arrange a visit contact representatives of your faith or call Chaplain Services at 503-325-4321 extension 7502.

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Organ donation

Q. Will being an organ donor affect my medical care?

A. Being an organ donor will not affect the care you receive. If you are injured or ill and are taken to a hospital emergency room, you will receive the best possible care whether or not you are an organ donor. Donation procedures begin only after all efforts to save your life have failed and death has been declared.

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Q. Who pays for the added expense?

A. There are no extra expenses for the family donating organs and tissues. State and federal funds pay all costs related to organ and tissue donation.

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Q. Will organ donation disfigure the body?

A. No. Organ and tissue donation does not change the way the body looks in a casket. For more information about deciding whether to donate your tissues and/or organs after death, call the Midwest Transplant Network at 913-262-1666.

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Advance directives

The Social Services Department will be happy to meet with you and your family to answer any questions. Please call us at 503-325-4321.

Q. Do I have to complete an advance directive?

A. Advance directives are optional documents. However, if you choose to complete one, it is important that you provide a copy to members of your healthcare team. Please bring a copy of your advance directive, living will or durable power of attorney to the hospital.

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Q. What is the purpose of having an advance directive?

A. The purpose of an advance directive is to allow you to tell us your future care choices. As a result, your health care team will know what your wishes are in case you become unable to express them. This is an opportunity to put your wishes in writing while you are able to make decisions.

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Q. Can my family and friends make decisions when I am unable to?

A. Your doctor will ask your closest relative or individual designated as a durable power of attorney for health care to help make decisions if you are unable. It can be very helpful if you have appointed one person to be your durable power of attorney for health care to speak for you. This person will assist the doctor in making the decisions. A brochure describing all the details of advance directives, as well as an easy to complete form, is available upon request. The Social Services department will be happy to assist you. Call 503-325-4321 for assistance.

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Q. What kind of food services does CMH provide?

A. The hospital offers a cafeteria, coffee bar and vending areas.

Cafeteria. CMH visitors are welcome to dine in the hospital’s cafeteria, the River City Cafe, which is located in the west wing. Featured are hot meals, soups, salad and deli bars, grill-to-order items, desserts, snack items and hot and cold beverages.

The hours are:

  • Breakfast 7 to 10:30 a.m.
  • Lunch 11a.m. to 2 p.m.
  • Dinner 4 to 7 p.m.
  • Grill Hours: 11 a.m. to 1:30 p.m. and 4 to 6:30 p.m.

Hot Shots Coffee Bar. The Hot Shots Coffee Bar is located near the west entrance and offers a variety of espresso-based drinks. It has freshly brewed coffes made from the finest ground coffee beans. You can get lattes, breves, cappuccinos (flavored or unflavored), Americanos, frappes, smoothies, teas, Italian sodas and snacks.

The hours are:

  • Monday through
    Thursday 7 a.m. to 3 p.m.
  • Fridays 7 a.m. to Noon.
  • Not open on the weekends.

Vending Machines. In the hospital, you will find vending machines in the Emergency Department lobby. In the Health & Wellness Pavilion, you will find vending machines on the first floor. Access to the Pavilion is limited, the Pavilion hours during the week are 7 a.m. until 7 p.m. and on Saturday, 9 a.m. until 5:30 p.m.

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Q. Is there an ATM in the building?

A. We have two ATMs, one in the Hospital and one in the Health & Wellness Pavilion. The hospital ATM is located in the Emergency Department Lobby and is available 24 hours a day. The Pavilion ATM machine is located on the first floor in the lobby near the piano. Access to the Health & Wellness Pavilion is limited, the Pavilion hours during the week are 7 a.m. until 7 p.m. and on Saturday, 9 a.m. until 5:30 p.m.

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