Health Compass Newsletter

For the past two years, CMH has been on a journey to become a High Reliability Organization (HRO) that prioritizes safety for our patients and caregivers. Safety is one of our core values.

In 2024, everyone at CMH underwent training on the universal skills of HROs. HRO training is also part of every new caregiver's orientation. CMH has nearly 20 "safety coaches" throughout the organization. Safety coaches are front-line safety "super users" who can answer questions, identify opportunities to use HRO skills and lead by example.

We will continue to honor our heritage by working to ensure the safest care for our patients and safest environment for our caregivers and visitors.

Each year, we recognize a caregiver who, using our HRO tools, helped us ensure patient safety. Our 2024 Greatest Catch award winner is Mariah Rudolfi. Mariah is a charge nurse in our Med/Surg unit. She spoke up for safety to make sure the nurses were trained well on a new process before it was implemented.

Group photo: Safety coaches, from left to right, front row to back row: Austin Miller, Marketing; Tammee Saulsbury, Human Resources; Donna Bzdil, Rehabilitation; Michael Wahl, Facilities; Sarah Absher, Imaging Services; Grant Lehman, Business Intelligence; Sarah McClelland, Information Technology; Jennifer Via, Laboratory; Connie Dubb, Imaging Services; Elle Wolf, Endocrinology; Dena Neill, Patient Experience; Jami Hernandez, Physical Therapy; Lonn Martin, Environmental Services. Not pictured: Evandro Almeida Filho, Hospice, and Kitra Biebighauser, General Surgery.

Categories: Hospital safety