Annual Report 2023 A year in review
A recap of 2023
2023 was an incredible year for CMH.
Our strategic goals include the following:
- Provide the highest quality, safest care of any health care organization
- Grow health care services to meet the needs of the region
- Improve community health and wellness
- Remain the best place to work
- Ensure long-term sustainable financial health
Throughout the year, CMH caregivers worked hard to meet these goals. That work paid off: We were honored to receive our second gold certification through Planetree, marking our fourth certification under the organization. Our facility also earned a handful of other certifications and awards though organizations such as the Accreditation Commission for Health Care.
A recap of 2023
CMH recognized with numerous awards
2023 was a productive year for CMH, as the hospital was honored to receive several certifications and awards. These included:
- The American College of Radiology (ACR) awarded a three-year accreditation for the CMH-OHSU Knight Cancer Collaborative.
- CMH-OHSU Health Primary Care Clinic – Astoria was designated as a 5-Star Patient-Centered Primary Care Home by the Oregon Health Authority.
- Our entire facility received re-accreditation through the Accreditation Commission for Health Care (ACHC).
- CMH received its fourth re-certification as a Planetree gold facility.
Growing orthopedic services in our area
After 15 years of providing orthopedic care in Astoria, we were excited to launch an expanded program in 2023. In July, our Stryker Mako SmartRobotics system was delivered, making CMH the only hospital with this market-leading total joint technology on the Oregon and Washington coasts.
We also welcomed a new orthopedic surgeon, Daniel Fabiano, MD, to the CMH-OHSU Health Orthopedic Clinic. Dr. Fabiano has more than 25 years of orthopedic experience in total joints, knees, hips, shoulders, trauma and general orthopedics.
Growing orthopedic services in our area
Improving the patient experience with pre-registration intake forms
CMH launched its new appointment reminder system, Phreesia, in 2023.
The system allows us to send appointment confirmation texts, emails and phone calls, as well as provide chat functionality and the ability to cancel/reschedule appointments.
Improving the patient experience with pre-registration intake forms
BuildCMH Expansion Project reaches significant milestone in 2023
CMH caregivers, leaders and community members have been involved with the BuildCMH Expansion Project since the beginning. In 2023, much of this collaboration was focused on the project’s design development phase.
During this phase, the architecture and design team worked with CMH departments and community members to finalize project plans, select construction materials, and choose a final interior and exterior design for the hospital.
BuildCMH Expansion Project reaches significant milestone in 2023
Pediatric Clinic moves to a new home in 2023
Patients of the CMH-OHSU Health Pediatric Clinic in Astoria are now being seen by their pediatrician in a new location after a move in April 2023. But don’t worry – the clinic did not go far!
The clinic is now housed on the second floor of the east side of the Park Medical Building, just across the street from its previous home in the CMH Health & Wellness Pavilion. The address is 2158 Exchange St., Ste. 206/207, Astoria, OR, 97103.
Pediatric Clinic moves to a new home in 2023
Swing Bed Care provides flexibility and freedom for patients
Not every patient is ready to go home from the hospital right away. CMH’s Medicare-certified Swing Bed Program offers continued care to support patients with transitioning from a hospital stay to the next stage of their recovery.
The program expanded in 2023 to be available to more patients than ever before. As a result, CMH’s number of swing bed patients grew by 99%.
Swing Bed Care provides flexibility and freedom for patients
CMH sponsors 2023 community events
CMH caregivers were thrilled to participate in a variety of community events throughout 2023.
CMH sponsors 2023 community events
Reopening the Cancer Center’s Patient Resource Center in 2023
After two years of being closed due to COVID, the patient Resource Center reopened in 2023 inside the CMH-OHSU Knight Cancer Collaborative.
Reopening the Cancer Center’s Patient Resource Center in 2023
2023 campaign shares what caregivers love about their jobs at CMH
In June of 2023, HR kicked off a new campaign featuring CMH caregivers who love what they do. Each month since, hundreds of caregivers have participated in fun “thank you” events, such as ice cream socials and giveaways. Many CMH caregivers have also taken the time to share why they love working at CMH and have been featured on CMH social media channels, in the Health Compass newsletter and elsewhere.
2023 campaign shares what caregivers love about their jobs at CMH
2023 caregiver retreats emphasize DEI and safety skill-building
In 2023, CMH invested in educating all of its caregivers on safety, unconscious bias and diversity, equity and inclusion (DEI).
The trainings were held through a staff retreat, dubbed “Camp CMH,” and were led by the Patient Experience and Security teams.
2023 caregiver retreats emphasize DEI and safety skill-building
A 2023 recap of diversity, equity and inclusion at CMH
CMH has increased its investment in diversity, equity and inclusion (DEI) training in recent years. In 2023, all of CMH’s caregivers completed DEI training.
This training expanded on previous DEI trainings that caregivers completed in 2021 and 2022.
A 2023 recap of diversity, equity and inclusion at CMH
Improved caregiver safety at CMH in 2023
Within recent years, CMH has invested in expanding its security systems to improve caregiver and patient safety.
Since 2021, CMH has had its own security team. The team, led by manager Paula Larson, is on-site full-time. Under Larson’s leadership, there have been many safety improvements.
Improved caregiver safety at CMH in 2023
CMH maintains strong financial health in 2023
One of CMH’s Strategic Plan goals is to ensure long-term financial health. This goal is broken down into three categories:
- Maintain CMH’s A- bond rating.
- Expand the CMH Foundation to increase philanthropic benefits to the organization and the community CMH serves.
- Provide annual education for all leaders.
In 2023, CMH met all three of these goals.
CMH maintains strong financial health in 2023
BuildCMH Expansion Project hits major fundraising milestones in 2023
The BuildCMH Expansion Project is the culmination of a long-term strategic growth plan set by the hospital’s Board of Trustees. With this project, we need support and help from our neighbors. That’s why we launched a capital campaign in 2023 to raise $10 million by the end of 2026.
BuildCMH Expansion Project hits major fundraising milestones in 2023